Tuesday, August 14, 2012

Reuters: Small Business News: Management Tip of the Day: Apply the right kind of pressure

Reuters: Small Business News
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Management Tip of the Day: Apply the right kind of pressure
Aug 14th 2012, 13:34

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A businessman walks on an illuminated walkway in Tokyo November 13, 2008. REUTERS/Yuriko Nakao

A businessman walks on an illuminated walkway in Tokyo November 13, 2008.

Credit: Reuters/Yuriko Nakao

BOSTON | Tue Aug 14, 2012 9:34am EDT

BOSTON (Reuters) - Many managers unintentially kill innovation, and instead need to figure out what drives creativity in the people who generate and develop new ideas, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"Too many managers unintentionally kill innovation by relying heavily on carrots and sticks to motivate employees. When it comes to creativity, there's good pressure and there's bad.

For example, avoid applying extreme time constraints. Competitive pressure with coworkers can also be a killer.

Instead, use positive pressure in the form of a challenging assignment that's tough but that the team has the skills to solve. If you give people an important problem that no one else has been able to crack, it can supercharge motivation and creativity."

- Today's management tip was adapted from "What Doesn't Motivate Creativity Can Kill It" by Teresa Amabile and Steve Kramer.

(For the full post, see: here)

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We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/

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Reuters: Small Business News: Health startups learn to compete in Silicon Valley

Reuters: Small Business News
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Health startups learn to compete in Silicon Valley
Aug 14th 2012, 10:50

A class of entrepreneurs attend a curriculum presentation at Rock Health's office in San Francisco in this 2012 handout photo. REUTERS/Clare Wylie/Rock Health/Handout

A class of entrepreneurs attend a curriculum presentation at Rock Health's office in San Francisco in this 2012 handout photo.

Credit: Reuters/Clare Wylie/Rock Health/Handout

By Major Tian

Tue Aug 14, 2012 6:50am EDT

It may not sound as flashy as social media, but healthcare is becoming a new star in Silicon Valley. Driven by the promise of enormous payouts, entrepreneurs are using the latest technology and design to help save lives, and make money.

"It's risky," said Nate Gross, co-founder of San Francisco, California-based Rock Health, an incubator for healthcare startups. "You have a few more cards stacked up against you." For example, Gross said, investors' hesitancy is one of the setbacks. "It's easier to understand a general tech product you can use than an app for cancer patients that you can't use," he said, adding that making healthcare look "sexy" is crucial for startups looking for funding.

Borna Safabakhsh is one entrepreneur who managed to do just that. His company, Agile Diagnosis, has reportedly raised more than $2 million in seed investment. The Palo Alto, California-based startup develops software that helps doctors to provide more accurate diagnosis. Safabakhsh, a recent graduate of Rock Health and another accelerator called Y-Combinator, said it's extremely important to show the investors that you're very familiar with your users.

"Understanding the context of a doctor is the hardest part," Safabakhsh said, who has no academic background in medicine. "Whether it's primary care setting, ER setting or urgent care setting, things are all different," he said. For better feedback and interactions, Safabakhsh and his partners decided to work with medical students first, who, he said "have the greatest need and are willing to grow with" the company.

"To be able to provide informational value to an expert, we have to be much more sophisticated and mature than we are right now," Safabakhsh said.

Even if your product is designed for consumers, not doctors, it could still be baffling to figure out the demand. M. Jackson Wilkinson is the co-founder of Kinsights, an online community that connects parents to answer each other's health questions about their children. Although married to a pediatric doctor, Wilkinson doesn't have kids.

"It helps living with a doctor," Wilkinson said. "But there's definitely a learning curve." With previous experience in a consulting firm, Wilkinson said he knows how to "beef up" knowledge on different industries. But in healthcare, "the stakes are much higher."

Except for the special needs of their users, healthcare entrepreneurs may have to study FDA regulations as well, something mass-audience developers don't have to worry about.

For Geoff Clapp, the co-founder of Health Hero Network, a remote health monitoring business acquired by Bosch Healthcare five years ago, he had to study up on FDA regulations when developing his business. Once a product involves collecting health data for clinical analysis, the FDA requires "medical device" approval, which includes a process called 510(k) clearance and a privacy protection framework called HIPPA.

However, said Clapp, the regulators are still catching up with the latest technology that would, say, turn a smart phone into a blood pressure monitor, or a laptop into an X-ray scan reader. "It's extremely cloudy right now," Clapp said. "There's really no case law yet."

Despite the challenges of launching a product in a highly-regulated, and quickly evolving industry, Clapp believes more regulations are not necessarily anti-innovation. Instead, he said, clearly written rules may be helpful to improve product quality and keep the industry healthy. "You have a responsibility as a healthcare entrepreneur, "Clapp said. "When the iTunes store is full of snake oil … our market dies."

In addition to learning hurdles and regulatory issues, competing with the big players in a lucrative market is also inevitable. "A lot of the powers <in healthcare> are satisfied and satiated in their current revenue models," Nate Gross of Rock Health said. "But the startups are here to disrupt that a lot of the times."

But it's tough to grab a share from the big companies, which are dominant in certain fields in healthcare, such as Electronical Medical Records, or EMR, where doctors store and manage patients' digital health data.

"I see a whole bunch of people try to create stand-alone, personal health records, and they universally don't do well," said Dan Imler, a pediatric physician at Boston Medical Center who has been involved with several healthcare startups. "The more the technology is integrated into the workflow that a doctor is used to, the more likely it's going to be accepted," Imler said, adding that the big companies that create those EMR systems usually monopolize the market, leaving very little space for startups to squeeze in.

"It may sound cliché, but people want to create positive changes and build things that matter," Borna Safabakhsh said, explaining why entrepreneurs entered this industry despite all the challenges.

And the payback, if succeeded, could be abundant too. According to the Center For Venture Research at University of New Hampshire, 30 and 19 percent of angel investment went to healthcare in 2010 and 2011 respectively, making it one of the top markets. In addition, a report released by the Centers for Medicare and MedicAid Services suggests that the national healthcare spending was nearly 18 percent of the country's GDP in 2011 and is expected to grow by 4.2 percent this year.

"Social media is not one fifth of our economy," Gross said. "The opportunity to make a difference in healthcare is tremendous."

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Monday, August 13, 2012

Reuters: Small Business News: Back-to-school shoppers in no mood to splurge

Reuters: Small Business News
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Back-to-school shoppers in no mood to splurge
Aug 13th 2012, 21:31

By Dhanya Skariachan

Mon Aug 13, 2012 5:31pm EDT

(Reuters) - Teenager Fanta Bagayoko personifies U.S. retailers' worst nightmare this back-to-school season.

"I feel like the economy is messed up," the 18-year-old said while shopping at a Walmart (WMT.N) in New Jersey, for herself and her niece. "Money wise, I still feel like we are in a recession."

It has been more than three years since the official end of the brutal U.S. recession, but Bagayoko and several other U.S. shoppers said they are not feeling better about the economy or their own finances, and are spending only on essential items.

That does not bode well for U.S. retailers that are hoping for a much-needed sales boost after posting lackluster results in the first half of the year. Back-to-school is the second-biggest selling time of the year for U.S. retailers, behind the winter holiday season.

With parts of the country such as Atlanta already sending children back to class, the back-to-school season is in full swing and retailers remain hopeful that shoppers will turn out heading into the final stretch.

Kohl's Corp (KSS.N) Chief Executive Kevin Mansell said the back-to-school season "has been more and more bridging August and September" based on his chain's research and other data.

"We used to see people starting in late July and I don't see that as much anymore," said Maureen Bausch, executive vice president of business development at the Mall of America, in Bloomington, Minnesota.

She expects people to finish their back-to-school shopping in September once kids see what is cool in the classroom.

Total back-to-college spending is expected to reach $53.5 billion this year, while total spending by families with children in kindergarten through 12th grade is expected to be $30.3 billion, the National Retail Federation said.

While the trade group expects the average American family to spend $688.62 on back-to-school shopping this year, a 14.1 percent increase from 2011, conversations with about a dozen shoppers across the country indicate a different story.

Some on Wall Street, such as Anthony Chukumba with BB&T Capital Markets, already worry NRF's sales forecast is "likely aggressive" given the uncertain U.S. economic environment.

"Consumers have undoubtedly showed tentativeness in their spending habits," said Rikard Bandebo, vice president and economist of payment processor First Data. "Consumers' moods will remain relatively downbeat until clearer signals emerge that the economy is stabilizing again."

Weak income and employment growth are weighing heavily on Americans, especially younger shoppers.

Teen employment is at its lowest level since 1964, making more teenagers reliant on their parents to fund their back-to-school shopping, said Jharonne Martis-Olivo, director of consumer research at Thomson Reuters.

Many parents are not feeling good about the economy and the uncertainty in an election year, and are taking precautionary steps in case the economy deteriorates further, she said.

READING, WRITING AND REELING IN SPENDING

Shoppers from New Jersey to Arizona said they were shopping for basics and making do with last year's supplies if possible.

"Unless the teacher says it is necessary, I am not going to get it," said Bagayoko, the 18-year-old, who headed to Secaucus, New Jersey from Harlem, New York, to save money on sales tax. Her shopping cart held only pens, pencils, folders and other basics.

She is not alone in being frugal.

"I am not buying the swankiest of anything," said Ann Miller, 47, while shopping for her son Zachary, 8, at the same Walmart store. "I am feeling worse about the economy."

As school districts with strained budgets ask parents to buy more items that in the past would have been supplied by the schools, many parents push kids to make do with old items, shop at discounters or buy only what they really need.

"The school list is longer, but I am trying to get (just) the basics," said Yamila Pichardo, 35, mother of three school-going kids, who said she plans to reuse her kids' backpacks.

Some teenagers decided they would be more careful with their parents' money.

"I just go shopping when there is a good sale," said Laine Vasquez, 16, who lives in Phoenix, Arizona.

Vasquez, who did most of her shopping at Kmart (SHLD.O) and Target (TGT.N), said she spent a lot less on makeup this year.

Sandy Johnston, a 55-year old accountant from West Seattle, said she was pleasantly surprised when her 18-year old daughter opted to buy clothes at second-hand stores ahead of her freshman year at college. Johnston could use some help, especially as she will now be sending two kids to college instead of just one.

"We are borrowing this year to fund a lot of things that we normally would not have borrowed to do. It makes me nervous, we are selling our second home to help pay for things," she said.

Even those who feel a little better about their finances are changing their shopping habits to get more bang for their buck.

Susan Crew, 46, of Charlotte, North Carolina, expects to spend a little more this year because she's been making more in commissions in her architectural products sales job. But she is doing more online research before she makes purchases.

Crew, who has two school-going sons, said she was looking online for L.L. Bean backpacks and made a trip to the Belk department store to buy shoes for her eighth-grader after she scored a coupon through a Facebook advertisement.

'BACK-TO-SCHOOL SATURDAY'

Some shoppers said the back-to-school discounts so far were about the same as last year.

"I have seen a lot of ads, but not necessarily discounts," said Lisa Mishkin of Chicago, who is shopping for three girls.

That might change later in the season as retailers get a better read of the state of the U.S. consumer, experts said.

Chris Donnelly, the global head of Accenture's retail practice, was among those who predicted there would be more aggressive promotions in the rest of August and September this year versus 2011.

Many stores and mall owners are not waiting to woo shoppers. Department store chain Macy's (M.N) is holding a "Spelling Bee" contest in some stores, while rival J.C. Penney (JCP.N) is offering free haircuts for children this month at many stores.

"A unique challenge for retailers with back-to-school is the fact that it doesn't have one particular day around which retailers can plan their promotions," said Catherine Moellering, head of global retail consulting firm Tobe.

That might be addressed after chains such as Aeropostale (ARO.N), Gap (GPS.N), American Eagle (AEO.N), Pacific Sunwear (PSUN.O) and Guess (GES.N) took part in Teen Vogue's first "Back-to-school Saturday" initiative on August 11.

"I think it is a win-win" for both shoppers and retailers, Moellering said.

Several stores at Mall of America also offered 20 percent discounts on Back-to-school Saturday, which coincided with the giant Minnesota mall's 20th anniversary, noted Bausch.

(This story corrects to say Sandy Johnston is a woman (not a man) in paragraphs 25-26)

(Reporting By Dhanya Skariachan in New York, Jessica Wohl in Chicago, Karen Jacobs in Atlanta, Bill Rigby in Seattle, Lisa Baertlein in Los Angeles and Rick Rothacker in Charlotte; Editing by Vicki Allen)

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Reuters: Small Business News: 5-Hour Energy maker plans candy bar that staves off hunger

Reuters: Small Business News
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5-Hour Energy maker plans candy bar that staves off hunger
Aug 13th 2012, 18:50

By Martinne Geller

NEW YORK | Mon Aug 13, 2012 2:50pm EDT

NEW YORK (Reuters) - Building on the success of its 5-Hour Energy shot and a recent debt offering, Michigan-based Living Essentials LLC is looking at acquisitions and working to launch a low-calorie snack bar it says can stave off hunger for three hours.

The bar will have 95 calories and taste "as good as any candy you've ever had," according to Manoj Bhargava, the company's chief executive.

"It could flop, but I think it has a pretty good chance of being bigger than 5-Hour Energy," Bhargava told Reuters in an interview on Friday.

The launch is planned for the start of 2013. Bhargava declined to reveal the snack bar's name.

The company's sole product at present is 5-Hour Energy, a 2-ounce "energy shot" containing B-vitamins, amino acids and other nutrients. Sold at convenience stores and gas stations, the product is aimed at truck drivers and soccer moms.

That makes it different than Monster energy drinks, which are popular with young men, and Red Bull, which is popular at bars and nightclubs.

FROM SELLER TO BUYER

In December 2010, while speaking at a conference in New York, Bhargava said he was willing to sell 5-Hour Energy, but that it was hard to convince potential buyers of the astronomical growth rates he was predicting.

Around that time, a few players took a "cursory look," Bhargava said, but discussions never went far.

Nearly two years later, the company has annual sales at retail of about $1.2 billion to $1.3 billion and earnings before interest, tax, depreciation and amortization of about $300 million. That means the pool of potential buyers is pretty small, Bhargava said.

"It's not something that's on the radar at all," he said.

Instead, the company plans to use some of the proceeds from last month's $450 million debt offering to acquire a product or two that would fit into its distribution system.

"The product itself has to be slam-dunk," Bhargava said. "It could really be anything as long as it's consumer packaged goods and it's slam-dunk. What I don't want to do is sell nonsense because it's complementary."

In terms of size, Bhargava does not plan to spend more than half of the $450 million raised from the private placement, he said.

When asked if there were available assets that fit the bill, Bhargava said he had not started looking, since he preferred to wait until the funds were raised.

"To me, it's impolite to go out shopping with no money," Bhargava said.

(Editing by Matthew Lewis)

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Reuters: Small Business News: Crowdfunded businesses may owe taxes, too

Reuters: Small Business News
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Crowdfunded businesses may owe taxes, too
Aug 13th 2012, 13:57

By Amy Feldman

NEW YORK | Mon Aug 13, 2012 9:57am EDT

NEW YORK (Reuters) - When Julie Uhrman, chief executive of gaming start-up Ouya Inc, went looking for funding to launch a new video gaming console, she turned to crowdfunding site Kickstarter Inc.

The goal: $950,000. Instead, when the campaign ended August 8, so many gamers and game developers had pledged $99 (or more) to get the new Android-based Ouya that the company raised $8.6 million, making it one of the biggest crowdfunding success stories ever.

"We've been in the public consciousness for only 30 days, and we sold over 60,000 boxes," Uhrman says. "There's a good audience (on Kickstarter) for the product we're trying to build, and it allowed us to move very quickly."

But one important thing has been overlooked: taxes.

"We've been talking about that, but we have been so busy," she says. "Luckily, we have good accountants, so they'll sort it out for us."

CROWDFUNDING GROWS

Crowdfunding on sites like Kickstarter or Indiegogo Inc is a relatively new way to raise funds. It allows an entrepreneur to get proceeds for a specific project, often offering "rewards" to those who pledge.

When Kickstarter began in 2009, crowdfunding was largely used by musicians, film makers and other creative types to raise small sums of money for projects that might not make any money. But as it's grown â€" in some cases, becoming an alternative to venture capital â€" the dollars involved have gotten bigger.

Ouya is one of eight start-ups to raise at least $1 million on Kickstarter. All told, Kickstarter backers have pledged more than $300 million since its launch, while competitors like Indiegogo have also grown rapidly.

"Crowdsourcing is becoming a popular way for start-ups to raise cash, and the companies that receive the cash may not realize the proceeds are taxable," says Murray Solomon, a tax partner at accounting firm EisnerAmper. "They may get a very unpleasant surprise when they build all their prototypes and spend all the money."

In fact, if you raise more than $20,000 on Kickstarter from more than 200 people, you'll get a Form 1099-K (a new tax form introduced in 2011 and required for third-party payments above that threshold), courtesy of Amazon Payments, which processes transactions for the site.

Indiegogo, which allows pledges by PayPal or credit card, notes in its agreement that users "shall have full responsibility for applicable taxes" on their projects' funding. (Kickstarter and Indiegogo both declined to discuss tax issues.)

NEED TO KNOW

If you're planning to crowdfund, here's what you need to know.

If it's a sale, it's taxable.

Say, for example, a startup uses a crowdfunding site to raise money to develop a new iPhone accessory, and offers "rewards" â€" as these campaigns typically do â€" of those accessories in various combinations for different pledged amounts.

"That's the most common situation, and it's taxable because you get something in return," says EisnerAmper's Solomon.

Even funds below the 1099-K reporting threshold remain taxable, says Solomon.

This spring, Pizza Delicious, a New York-style pizza place in New Orleans, raised $18,300 on Kickstarter for a new pizza oven, offering pizzas, bumper stickers and T-shirts to those who pledged.

"We thought it would be a cool way to get people excited and drum up support for projects," says co-owner Greg Augarten. "It's taxed like any other income, but it's still worth it."

Just because the funds are taxable, though, doesn't mean you'll actually owe tax On them. If your business expenses are higher than the money you bring in, you may not owe anything.

Michael Guenther, a certified public accountant in Sacramento, who works with video game companies and has three Kickstarter clients, says most such startups would not owe tax in the first year because of the combination of business costs and tax benefits, such as the research and development tax credit.

"Most Kickstarter companies would use nearly 100 percent of their Kickstarter funds to build whatever it is they're looking to build," he says.

That's generally the case for musicians and other creative types raising small sums for specific projects.

Ken Thomson, a Brooklyn-based composer and saxophonist, raised $2,665 last December for a new album. Most of his 89 backers paid $25 and will get the CD when it's done.

"It casts a wider net, and we were able to get more pre-orders," Thomson says.

But the idea that he'll owe taxes after spending at least $10,000 to produce the CD makes Thomson laugh. He figures he won't owe taxes since he expects his expenses to dwarf the money he raised.

"I dumped the entire amount of money I got from Kickstarter into the studio, and then I have to figure out how to give everyone CDs," he says. "When you make a record, you assume you are going to lose money on it."

NON-TAXABLE EXEMPTIONS

There are situations in which crowdfunded pledges may not be taxable. Some may be considered gifts, others donations. Once the JOBS Act, which allows startups to solicit investors online as a way to encourage funding of small businesses, takes effect, some contributions may be considered "capital contributions," and not taxable when they're received.

In general, a gift is a contribution in which the giver gets nothing in return. Gifts are not taxable to the recipient, and gift givers are allowed $13,000 a year per recipient tax-free. A recent do-gooder campaign on Indiegogo raised more than $700,000 for a bullied school bus monitor to take a vacation.

"That's the perfect example of what would be a gift," EisnerAmper's Solomon says.

Charitable donations, to a registered 501c3, are another exception. Donations may be both tax-free to the non-profit and tax-deductible to the donor.

With crowdfunding still a niche business, accountants are puzzling over the lines between different tax situations. As EisnerAmper's Solomon puts it: "I think it's so new that there are going to be some gray areas."

(Editing by Chelsea Emery and Dan Grebler)

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Reuters: Small Business News: Management Tip of the Day: Create raving fans for your idea

Reuters: Small Business News
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Management Tip of the Day: Create raving fans for your idea
Aug 13th 2012, 12:50

BOSTON | Mon Aug 13, 2012 8:50am EDT

BOSTON (Reuters) - If someone truly "enrolls" in the idea you are trying to sell, especially by keying off your own enthusiasm they will spread the word far and wide, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"Selling an idea to your organization works best when you have internal fans. When people admire your idea, it confirms it's a good one. These people can contribute time and expertise, and can recruit other supporters.

Here are three ways to build your fan base:

1. Enlist yourself. Others can sense if you are not genuinely committed. And if they get that feeling, they are bound to ask: 'If he is not really into it, why should I be?'

2. Talk about what you want to do. Be transparent, to anyone and everyone. Give them a complete picture. And, tell them not only the positives, but the negatives too.

3. Offer the chance to act. Present potential followers with real work to do, no matter how small. It's to your advantage and theirs if you can act together."

- Today's management tip was adapted from "How to Create Raving Fans" by Leonard A. Schlesinger, Charles F. Kiefer, and Paul B. Brown.

(For the full post and to join the discussion, see: here)

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Thursday, August 9, 2012

Reuters: Small Business News: How to explore your next move

Reuters: Small Business News
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How to explore your next move
Aug 9th 2012, 18:30

BOSTON | Thu Aug 9, 2012 2:30pm EDT

BOSTON (Reuters) - When contemplating a career change, think about seeking out and quizzing several people who are already doing the kind of work you are interested in, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (http:\\www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"If you're contemplating a career change, it can be hard to know how happy you'll be in a new position or industry.

Find out more about your next move by finding three to five people who are doing the kind of work you're interested in. Contact them to set up informational interviews.

If you don't know anyone, find people through colleagues or social media. Don't feel timid about contacting someone. People are usually flattered when you ask for their opinions, and most enjoy talking about what they do. You can always offer to take the contact to lunch to sweeten the pot.

Before the meeting, prepare a list of questions you'd like to ask the interviewee. These may range from 'What do you like most about your work?' to 'What's an average day like for you?' to 'What does someone have to do to get ahead in your field?'"

- Today's management tip was adapted from the Harvard ManageMentor Online Module: Career Management.

(For the full post, see: here)

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