Thursday, April 5, 2012

Reuters: Small Business News: Management Tip of the Day: The path to great visuals

Reuters: Small Business News
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Management Tip of the Day: The path to great visuals
Apr 5th 2012, 12:59

BOSTON | Thu Apr 5, 2012 8:59am EDT

BOSTON (Reuters) - Presentations can get a boost from great visuals, but achieving that goal might not be as simple as meets the eye, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"Most people respond better to visuals than the spoken word alone. But, not all visuals enhance a presentation: Inaccessible graphs or nonsensical clip art will detract from your message.

To create visual aids that give your presentation impact, engage your audience, and make your points stick, follow these rules:

1. Keep them simple. If your audience can't understand the visual within 30 seconds, remove it.

2. Don't get too artistic. Only use graphics and icons to reinforce key concepts. Don't try to pretty up the presentation with irrelevant pictures.

3. Edit heavily. Each slide or handout sheet should only convey one concept. Include no more than six lines of text, or else it's no longer a visual."

- Today's management tip was adapted from the book, "Guide to Persuasive Presentations."

(For the full post, see: here)

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Wednesday, April 4, 2012

Reuters: Small Business News: Online startup seeks to rival the Ivy League

Reuters: Small Business News
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Online startup seeks to rival the Ivy League
Apr 4th 2012, 17:07

Students and visitors sit in the grass in Harvard Yard at Harvard University in Cambridge, Massachusetts September 21, 2009. REUTERS/Brian Snyder

Students and visitors sit in the grass in Harvard Yard at Harvard University in Cambridge, Massachusetts September 21, 2009.

Credit: Reuters/Brian Snyder

By Stephanie Simon

Wed Apr 4, 2012 1:07pm EDT

(Reuters) - Former Silicon Valley CEO Ben Nelson has two years and $25 million to transform higher education.

The 36-year-old executive, who has run the Snapfish photo-sharing website and the Redbeacon home-maintenance site, said this week that he had landed $25 million in seed money for an audacious new venture: creating an elite global university online. From scratch.

The Internet already teems with online universities, both private and public, respected and questionable. But Nelson is betting the world could use a brand-new model. He is not alone; several other high-profile educational entrepreneurs have launched innovative ventures this year in hopes of harnessing the Internet to upend the ivory towers.

At a time of immense concern in the United States about the soaring cost of college -- and growing doubts about how much students actually learn on campus -- the ventures are attracting considerable interest from students, investors and education experts.

"The only way we're going to find out what works is to do it, rather than sit there opining," said David Wiley, an associate professor of instructional psychology and technology at Brigham Young University. "Bring it on."

Nelson wants to attract top students from around the world to his Minerva Project, a for-profit undergraduate college that will offer rigorous courses designed by academic superstars. But Minerva will also require students to teach themselves everything from Spanish to macroeconomics.

Nelson has not yet set tuition, but he plans to charge the first class, entering in the fall of 2014, significantly less than $20,000 a year for an education that he says will rival the Ivy League.

"We want to deliver the world's greatest education," he said.

Nelson, who has left his corporate jobs to focus on Minerva full time, has lined up some big names for his advisory board, starting with Larry Summers, the former president of Harvard University and former U.S. Treasury Secretary.

Benchmark Capital, which focuses on start-up online entrepreneurs, provided the $25 million -- the largest seed money investment in the venture capital firm's 17-year history. General partner Kevin Harvey called Minerva "a transformational idea."

Many long-standing online colleges mimic the structure, and sometimes approach the cost, of traditional universities. But some have high dropout and low graduation rates, and employers do not always value their degrees.

Online branches of state schools and other brick-and-mortar universities tend to have more credibility in the marketplace, but may offer only a few degree programs.

ONLINE APPROACHES

A few online schools have gained widespread praise for creating new models of higher education. Western Governors University, founded in the late 1990s, has grown rapidly to 30,000 students nationwide. It allows them to get credits without taking a full course if they prove, through exams, essays or other projects, that they have mastered the given topic.

Other high-profile ventures are still in the formative stages.

After attracting 160,000 students from 190 countries to an artificial intelligence class he gave online, computer scientist Sebastian Thrun left his tenured post at Stanford University earlier this year to set up Udacity, a for-profit school offering free college-level classes on topics such as cryptography and Web engineering.

Udacity received seed money from venture capital firm Charles River Ventures, but Thrun has not yet explained how he will make a profit. Still, the outsized success of his artificial intelligence class has raised the education world's expectations for his school.

Another approach comes from New Charter University, whose board of trustees includes a former president of the University of Maryland's online college and a current academic vice provost at the University of California.

New Charter offers several online business degree programs with a novel tuition structure. Students pay $199 a month for as many classes as they want to take. They can also audit classes for free, paying only when they are ready to take an exam and earn course credit.

TRIAL AND ERROR

Education experts caution that there is no proof that any of these online colleges will succeed academically.

"What the quality is like is yet to be seen," said Brigham Young associate professor Wiley. "There's a lot of theorizing about what would be effective, but there's been very little trial and error."

The experiments come at a time of deep unease about the traditional higher education model.

Community colleges, the usual entry point for low-income students, are so packed that some hold classes literally around the clock. The annual cost of tuition plus student fees at public universities has more than tripled in the last three decades, even after accounting for inflation.

The rise at private colleges has been nearly as steep, according to the College Board. Ivy League colleges typically top $50,000 a year for tuition, room and board.

At the same time, the value of the American college experience has come into question. In the book "Academically Adrift," two educators tracked more than 2,000 undergraduates at 24 colleges and found that nearly half had shown no significant improvement on tests of critical thinking, complex reasoning, and writing after their first two years on campus.

The National Survey of Student Engagement found that on average, college students reported studying only 15 hours a week. Just slightly more than half of all students who enter a four-year college will actually graduate within six years, federal data shows.

'WAKEUP CALL'

Given such figures, it is not surprising that entrepreneurs are trying to develop new models of higher learning at lower costs, said Jonathan Zimmerman, a professor of education and history at New York University.

"It's a wakeup call for the rest of us," he said. "I am curious. And skeptical."

Nearly a third of all college students report taking at least one course online, but Zimmerman said there had been little rigorous research on the efficacy of an all-online education. While such programs may offer some student services, he said, they cannot provide the support that most college campuses offer for people with learning disabilities, mental illnesses and other special needs.

There are also practical questions, such as how to prevent cheating when professors do not ever meet students face-to-face.

For all the challenges, Nelson is ebullient about the Minerva Project's potential.

He plans to recruit top students from around the world, many of whom are shut out of higher education either because of the cost or because the few universities in their country are over-crowded. "The majority of students won't be from the U.S.," he said.

Once enrolled, students will log in to watch weekly lectures recorded by big-name professors. But they will also join small-group discussions led by skilled teachers who will be able to pause the lectures to take questions or spark an online discussion by keyboard and video chat.

Nelson says Minerva will only offer upper-level courses. "If you don't take Econ 101 on your own," he said, "you're going to flunk our economic policy class."

To foster a sense of community, Nelson plans to open dorms around the world and encourage students to set up camp in a different country each semester: Sophomore year in Brazil and Japan, perhaps, and junior year in Jordan and France. He pegs room and board costs at about $10,000 a year, including travel.

So far, this is all just talk. Minerva has not announced any contracts with professors, sought accreditation for any degree program or even published a tentative course catalog. The rudimentary website, minervaproject.com, urges interested students to fill out an online form, but there is no formal application process.

But even with so much unsettled, the idea appeals to former Nebraska Governor Bob Kerrey, who is now running for his old U.S. Senate seat. Kerrey, the former president of The New School, a liberal arts university in New York, joined the Minerva Project's advisory board for a simple reason: The proposed university seemed to him exactly the kind of place where he would like to enroll his son someday.

"I don't think I will be the only parent who will listen to the pitch and say, 'That's for me,'" Kerrey said.

(Reporting by Stephanie Simon in Denver; Editing by Lisa Von Ahn)

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Reuters: Small Business News: Motown hopes food will spur rebirth, growth

Reuters: Small Business News
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Motown hopes food will spur rebirth, growth
Apr 4th 2012, 14:34

Customers shop in the produce section at the Whole Foods grocery story in Ann Arbor, Michigan, March 8, 2012. REUTERS/Rebecca Cook

1 of 20. Customers shop in the produce section at the Whole Foods grocery story in Ann Arbor, Michigan, March 8, 2012.

Credit: Reuters/Rebecca Cook

By Lisa Baertlein

DETROIT | Wed Apr 4, 2012 10:34am EDT

DETROIT (Reuters) - When Slows Bar-B-Q opened in Detroit's Corktown district seven years ago, the neighborhood was so neglected that the street lamps no longer worked.

The restaurant sits in the shadow of Detroit's abandoned central train station, a few blocks from the vacant lot where Tiger Stadium once stood. "People said we were nuts," recalled co-owner Phillip Cooley. Today, Slows has two Detroit locations that pull in a healthy $6 million in sales annually.

An artisan coffee shop and a swanky cocktail bar have opened near Slows in Corktown, making the neighborhood one of a handful of vibrant residential pockets in Motor City. The success of Slows and other local food businesses is a rallying point for a cadre of entrepreneurs fighting to shake off Detroit's reputation as a culinary wasteland and give people a reason to return.

Progress on the food front is more than an interesting sidebar to Detroit's high-profile attempt to reverse decades of decline. Burdened with a reputation for crime, blight and political corruption, municipal leaders are hoping the burgeoning food revolution will help the city stage a comeback. About 715,000 people live in Detroit, fewer than half the population at its peak in the 1950s when it was a showcase of American industrial might. Hard times in the U.S. auto industry have been driving people from the city since 2000, hollowing out a once-robust tax base and discouraging new investment. Struggling for years with infrastructure costs suited to a city with twice its population, Detroit faces a new era of austerity. Mayor Dave Bing and the city council are trying to come up with a plan to stave off bankruptcy and prevent the city from losing control of its finances to the state of Michigan.

FOOD FIGHT Lack of national supermarket chains causes residents to shop outside the city limits, where they spend an estimated $1.5 billion. Restaurateurs, "guerrilla" gardeners who plant wherever they find space and local grocers are determined to bring that money back to Detroit. "There's far more demand than supply in Detroit," said Cooley, a former model who -- along with his partners -- is planning to open a restaurant that uses locally grown and raised food.

A slew of developers who share Cooley's optimism are snapping up real estate and opening businesses with low overhead costs and, in many cases, hefty tax subsidies from the city. Tony Goldman, a real estate mogul known for his early and lucrative bets in New York City's SoHo neighborhood and Miami Beach's Art Deco district, has spoken publicly about his interest in Detroit property. And Whole Foods Market has plans to open a store next year in the Midtown neighborhood, which is the centerpiece for Detroit's revival. The Whole Foods store will test the city's demand for items like organic kale, grass-fed beef and imported cheese.

Detroit's eclectic food scene was a big reason Whole Foods decided to plant a flag where few big supermarket operators dare to tread.

"We saw a community engaged with food, and that is something we want to be a part of," said Amanda Musilli, Whole Foods' Detroit community liaison. The store will hire about 70 people and focus on more affordable offerings than the pricey fare that earned the company the nickname "Whole Paycheck."

Dinner parties in abandoned buildings, soup bowl fundraisers and renovations in the six-block district that houses the city's beloved Eastern Market are contributing to the buzz.

"The food system could lay the groundwork, the frame, for a new economy in Detroit," said Greg Willerer, founder of Brother Nature Produce. A former schoolteacher, Willerer grows salad greens on a small farm in Corktown. He is one of many urban growers betting that Detroit's economic future lies in things like heirloom French spinach, edible flowers and Japanese mizuna.

In southwest Detroit's Mexicantown area, Tammy Alfaro-Koehler and her husband more than tripled the size of their Honey Bee fruit and vegetable market to 15,000 square feet in 2006. "We're committed," she said. "We have been, even when it was scary." Amanda Sadlier, who lives a short drive from the Midtown site of the planned Whole Foods, intends to splurge on the occasional item when it opens.

She said the store would give a needed boost to this neighborhood of extremes, punctuated by a modern medical center a few blocks from the ruins of the Brewster-Douglass housing project where the families of Motown Records singers Diana Ross and Smokey Robinson once lived. "It's somebody saying, 'We're going to go for it'," said Sadlier, 27, who has five young children.

PEOPLE NEEDED Many central Detroit grocers and restaurateurs who spent decades hoping for a rebound eventually followed their customers to the suburbs. This left residents of the hardest-hit areas to do their food shopping at gas stations and corner stores that mainly sell alcohol, cigarettes, junk food and lottery tickets. Detroit is even short on fast-food chains. "It's pretty bad, the worst I've seen," said consultant Mari Gallagher, who popularized the term "food desert" and penned an oft-cited 2007 report detailing Detroit's lack of healthy food options. City officials have made reversing the tide a top priority, courting national chains like Trader Joe's and smaller private ones like Meijer, based in Grand Rapids, Michigan. Their efforts have been stymied by an inability to complete retail complexes and, in some cases, outright disinterest. Many business leaders in Detroit, one of the poorest large cities in the United States, say growth potential is evident but limited. "There are only so many people here," said Ann Perrault, co-founder of Avalon International Breads. The food pioneer opened her bakery-cafe in 1997 before students, professionals and hipsters pushed out many of the Midtown neighborhood's prostitutes and street dwellers. Starbucks Corp, Tim Hortons Inc and Biggby Coffee have beaten Whole Foods to Midtown.

Perrault has stepped up advertising to compete with new additions to the neighborhood and struck deals to supply bread to competitors like Whole Foods. But, she says, the city must bring its population back above 1 million to meet the expectations of Whole Foods and other businesses. "We need about 300,000 more people instantly to support this kind of growth," Perrault said. "If we get 300,000 more people, I'd say, 'Sure, this is going to take off like fire.'"

(Reporting By Lisa Baertlein in Detroit; Editing by John D. Stoll and Lisa Von Ahn)

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Reuters: Small Business News: Management Tip of the Day: Perfect your elevator pitch

Reuters: Small Business News
Reuters.com is your source for breaking news, business, financial and investing news, including personal finance and stocks. Reuters is the leading global provider of news, financial information and technology solutions to the world's media, financial institutions, businesses and individuals. // via fulltextrssfeed.com
Management Tip of the Day: Perfect your elevator pitch
Apr 4th 2012, 12:27

BOSTON | Wed Apr 4, 2012 8:27am EDT

BOSTON (Reuters) - The "elevator pitch," in which you sell yourself in the time of an elevator ride, has to be even faster in this age of high-speed elevators and Twitter-sized attention spans, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"The average length of an elevator ride in New York City is 118 seconds. If you use that as a guide, it means you've got less than two minutes to deliver a winning elevator pitch for your amazing new idea â€" wherever you are.

Start by grabbing your prospect's attention in the first few seconds. Convey who you are and describe what your business offers. Focus on what's in it for the person you're pitching.

Be sure to describe exactly what separates you from everyone else that sells the same product or service. If you hook her in, you might get to continue the discussion when you arrive at her floor."

- Today's management tip was adapted from "Why You Need a Better Elevator Pitch" by Jeffrey Hayzlett.

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Tuesday, April 3, 2012

Reuters: Small Business News: Small business lending barely grew in February

Reuters: Small Business News
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Small business lending barely grew in February
Apr 3rd 2012, 13:25

By Jason Lange

WASHINGTON | Tue Apr 3, 2012 9:25am EDT

WASHINGTON (Reuters) - Lending to small business in the United States barely grew in February, supporting the view that economic growth was lackluster at the start of the year.

The Thomson Reuters/PayNet Small Business Lending Index, which measures the overall volume of financing to U.S. small businesses, edged up to 98.3 in February from 98.2 a month earlier, PayNet said on Tuesday.

Borrowing rose 14 percent from a year earlier, the lowest 12-month growth rate since September.

"It's pretty uninspired," PayNet founder Bill Phelan said in an interview. "We see this faltering as a sign that there's caution on the part of small business owners."

Economists forecast U.S. economic growth slowed in the first quarter to around 2 to 2.5 percent, down from a 3 percent annual rate in the previous quarter. Federal Reserve Chairman Ben Bernanke said last month growth needs to accelerate to bring down the country's 8.3 percent jobless rate.

The December and January readings for PayNet's lending index were both revised downward.

PayNet tracks borrowing by millions of small U.S. businesses, and the index is correlated with changes in U.S. gross domestic product a quarter or two in the future.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

For Reuters Insider link to Phelan interview

here

reut.rs/H9YCz8

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

DEBTS PAID

Separate PayNet data suggested small businesses are paying back their debts with relative ease.

Accounts in moderate delinquency, or those behind by 30 days or more, fell to 1.46 percent in February, from 1.54 percent in January. That's far below the high of 4.42 percent reached in May 2009.

Accounts 90 days or more behind in payments, or in severe delinquency, fell to 0.35 percent in February, a record low, from 0.38 percent in January.

Accounts behind 180 days or more, or in default and unlikely ever to be paid, fell to 0.50 percent in February, from 0.52 percent in January.

PayNet collects real-time loan information, such as originations and delinquencies, from more than 250 leading U.S. capital equipment lenders.

(More on Thomson Reuters/PayNet Small Business Lending Index is available here)

(Reporting by Jason Lange; Editing By Andrew Hay)

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Reuters: Small Business News: Management Tip of the Day: Mentees should listen first

Reuters: Small Business News
Reuters.com is your source for breaking news, business, financial and investing news, including personal finance and stocks. Reuters is the leading global provider of news, financial information and technology solutions to the world's media, financial institutions, businesses and individuals. // via fulltextrssfeed.com
Management Tip of the Day: Mentees should listen first
Apr 3rd 2012, 13:23

BOSTON | Tue Apr 3, 2012 9:23am EDT

BOSTON (Reuters) - In a mentoring relationship you should be less concerned about showing your mentor how brilliant you are, than listening carefully and absorbing their advice, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"It might be tempting to use your mentoring sessions to impress your mentor â€" someone who can potentially advance your career. But most mentors are put off by protégés who do more self-promoting than learning.

Listen to your mentor, show humility, and make it clear that you take the counsel seriously. When you get feedback, don't respond with, 'Yes, I already knew that.' Restate the advice in your own words to make sure you've got it right, and ask questions to clarify.

Mentors will often test you by gauging how you respond to feedback; and the better you are at receiving it, the more of it you will get."

- Today's management tip was adapted from the book, "Guide to Getting the Mentoring You Need."

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Monday, April 2, 2012

Reuters: Small Business News: Management Tip of the Day: Network intensely to find a job

Reuters: Small Business News
Reuters.com is your source for breaking news, business, financial and investing news, including personal finance and stocks. Reuters is the leading global provider of news, financial information and technology solutions to the world's media, financial institutions, businesses and individuals. // via fulltextrssfeed.com
Management Tip of the Day: Network intensely to find a job
Apr 2nd 2012, 12:42

BOSTON | Mon Apr 2, 2012 8:42am EDT

BOSTON (Reuters) - Massive, highly deliberate outreach is the only reliable path to victory when it comes to networking as part of a job search and to find new opportunities, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"The best way to find a job is through networking. But don't limit your outreach to close friends and current colleagues. Cast a wide net and reach people beyond your immediate circle.

Here are three steps to do that:

1. Broadly define your network. You have more contacts than you think. Consider former classmates, former colleagues, clients, and community acquaintances. When you make a contact, ask for introductions to others.

2. View discussions as learning opportunities. Approach meetings as conversations, not interviews. Ask about more than jobs. Ask about the industry, how to succeed, and how to position yourself.

3. Keep good records. Connecting with many people can be complicated. After each meeting, write down what you learned and what you'll do as a result."

- Today's management tip was adapted from "Find a Job with Massive, Structured Networking" by Bill Barnett.

(For the full post, see: here)

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